FAQs

YOU MAY BE WONDERING...

Q: How do I check the status of my order?


A: Upon placing your order, please allow 24-72 hours to have your order
processed. Our fulfillment warehouses pack your ordered item(s) and ship the
package(s) out as soon as possible. Once you order has been shipped, you
will receive a notification through email with all the details.

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional
3 days to be shipped out. Our fulfillment centers are located around the world.
For domestic orders in the United States, it will normally take about 10-15 days with standard shipping.
For International orders, please allow up to 15-20 days.

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other
competitors in the gift industry. The downside to this is slightly
longer shipping times, though we work our hardest to get your order shipped
as fast as possible.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is
encrypted. We do not store your credit card information and it will be used
one-time only upon purchasing your product. We never store any information
about our customers private details!

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button and go to 'Checkout' page. Fill in your shipping and billing information and we'll
have your order shipped to you as soon as possible!

Q: Does (Your Website) provide a quality guarantee
for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.